FAQs

Yes, Dig It is a “socks only” zone. ALL guests, both children and adults, must wear socks while in the play space. Children who are playing during “Dig Time” are required to wear grip socks. Adults who are supervising are not required to have grips on their socks.

Dig It is designed to safely accommodate the needs of all guests.  Our policies comply with the Americans with Disabilities Act (ADA) and applicable state laws.

If your child has special needs, please let our staff know and we will do what we can to ensure you have a safe and enjoyable day at Dig It.  

Dig It does accommodate wheelchairs! While the Climbing Structure, the Cement Mixer, and the Mini Diggers will not be available to a child in a wheelchair, all other activities on the play floor are wheelchair accessible as well as select tables in the café and the party rooms.  

Our fun and friendly trained staff is on the Dig It “site” to offer watchful eyes and assistance with the play equipment; however, supervision is a shared responsibility between the adult guests and our staff.

No, you do not!  Yippee!  However, please understand our Waiver and Release Policy: By utilizing this web-based ticketing platform, and by clicking through the various pages (including the buttons “Buy Tickets Now”, “reserve now”, “next” and “purchase”), the purchaser of the tickets, on behalf of him/herself, and any minor(s) as part of the ticket purchase, agrees not to sue, releases all claims of personal injury or wrongful death, and waives all claims and causes of action for negligence against Dig It Torrance LLC, Mycotoo, Inc. and all of their respective members, officers, directors and employees. Such waiver and release includes, but is not limited to any and all injuries or death caused by, relating to or arising out of the use of the Dig It facility, being on the Dig It property, and/or medical treatment provided or failed to be provided in the event of a medical emergency. By clicking through the ticketing pages, it is agreed that doing so is the same as a digital signature pursuant to California Uniform Electronic Transactions Act (Civil Code Section 1633.1 et. seq.), even though there is no actual signature by purchaser.

All caregivers or adult attendees to each child must acknowledge and agree to our waiver and release policy to be on site.

We want Dig It to be a place of connection between families and a disconnection from the distractions of the world outside. For that reason, we do not have guest wi-fi. We welcome you to enjoy your family here, build together, play together, or let your kiddos navigate the space while you relax in our cafe without emails or work messages interrupting your time at Dig It!  

All sales are final.  We do not offer refunds.  We are happy to accommodate rescheduled dig times with 24-hour notice via email, ahead of your reserved play time.